Thank you for your interest in our products. We are committed to providing you with the best service and ensuring a pleasant and satisfactory shopping experience.
Overview of Return Policy Our return policy provides customers with some return options. Please read the following information for more details.
After-sales Service Policy
Warranty Scope
All products are covered by a 90-day warranty from the date of receipt. The warranty scope includes:
- (LCD Part)Image display abnormalities on the screen, such as backlight bleeding, dead pixels, color cast, uneven brightness, and complete failure to display.
- Other functional abnormalities, such as power supply abnormalities, touch function abnormalities, heat dissipation abnormalities, and software function abnormalities.
Warranty Period
If a quality problem occurs outside the warranty period, the seller may charge a repair fee. The specific charging standards are as follows:
- Charge by parts: The price of parts is based on the market price.
- Repair period: 7 working days.
Return or Repair of Goods Shipping
- If the quality problem is caused by the buyer, the shipping of the return or repaired goods shall be borne by the buyer.
- If the quality problem is caused by the seller, the shipping of the return or repaired goods shall be borne by the seller.
Notes
- Please carefully inspect the product for damage upon receipt. If there is any damage, please contact the seller immediately.
- If a quality problem occurs within the warranty period, please contact the seller immediately and provide relevant proof.
- If the quality problem is caused by the seller, please contact the seller immediately. The seller will bear the shipping costs.
- Repair address: Rm512,Bldg# 505, Shangbu Industrial Area, Futian Dist, Shenzhen ,China. 518031